When discussing quality anomalies, we often say “something went wrong” or “a quality issue occurred.” So let's first ask ourselves: What exactly is a problem? A problem arises when the current state falls short of requirements—when we fail to meet desired standards. As quality managers, we must quantify these “problems” to identify solutions, implement corrective actions, and establish measurable benchmarks.

Common requirements for quantifying quality in factories:

Aerosol factories have specific safety requirements distinct from other fine chemical plants producing high-foaming emulsions. However, quality standards are established from the very inception of the factory project. Taking the Wilson Cosmetics Aerosol Factory as an example, to produce compliant cosmetic aerosols, the following quality requirements must be addressed from team formation and initial factory construction:  

1: Professional expertise of leadership team, establishing organizational framework and departmental responsibilities/objectives, defining quality policies and goals, and implementing an appropriate quality system;

2: Legal and regulatory requirements for site selection, facility design, construction, and equipment installation (including safety, environmental protection, fire prevention, natural disaster considerations, production processes, etc.), alongside quality and safety standards;

3: Market or client product requirements, including preliminary testing standards such as functional testing (e.g., fragrance detection for shower foam), stability testing (e.g., pH testing for shower foam), compatibility testing, and ingredient production process testing;

4: Technical standard requirements, such as formulation specifications and manufacturing standards, raw material standards, testing method standards, design standards, and other legal/regulatory standards;

5: Qualified supplier management for raw materials, procurement standards, inspection and release standards, storage standards (particularly storage requirements for propellants and flammable liquids);

Product quality has been defined by its own standards since the very inception of the factory—a commitment originating from top leadership rather than emerging solely during production. Quality definitions and benchmarks are established from the outset, beginning with market positioning and product development phases. Quality is not merely the responsibility of the quality department; it demands full participation and comprehensive standardization across all processes. Through a series of training, inspection, and validation procedures, the final product achieves the standards expected by consumers and customers, thereby creating product value.

#Quality #Anomalies

#Factory #Project #Inception

 #Product #Development

#Functional #Testing

#Stability #Testing

#Aerosol #Factory